Quality Assurance

"If the process is right, the results will take care of themselves."
~Takashi Osada~

CARE Pharmacies, Inc. is a growing network that pledges a commitment to pharmacy quality assurance and operations. CARE is dedicated to meeting customer needs and wants, and is passionate about safe, consistent, and reliable performance provided via a comfortable, confidential, welcoming environment.

Benefits of CARE’s quality and compliance program include:

  • A corporate team dedicated to the development and maintenance of written, accessible, and up to date standard operating procedures and processes, resulting in tangible outcomes such as decreased process-related waste coupled with increased earnings.
  • A governing body committed to managing synergy between business activities and business results; this entity gathers information, investigates potential process deviations or non-compliance issues, and evaluates controls for adequacy and effectiveness pursuant to applicable laws and regulations which will simultaneously protect your pharmacy from risk in a highly regulated, ever evolving, accreditation-focused industry.
  • A proactive approach to continuous improvement initiatives which takes into consideration the cost of quality; costs associated with ensuring an adequate and realistic level of quality services measured against losses sustained for failing to achieve it, such as building a loyal and profitable customer base on the one hand, versus incurred fines on the other.
  • Hands-on leadership engaged in strategic planning ventures meant to effectively manage investments in time and monies; by drawing upon and incorporating ‘best practices’ from our network of pharmacies, CARE is able to save time, save money, and save on rework that the individual pharmacy level may otherwise incur.
  • A business relationship that champions streamlined workflows, better communication, and regulatory compliance which ultimately promotes stability, longevity, and profitability.

CARE’s culture of quality and integrity aims to ensure success via the cultivation of relationships with all of our stakeholders…patients, partners, and shareholders alike.

Struggling to develop policies and procedures for your pharmacy?

We have the solution.
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The intent of the QA manual is to establish and maintain a cohesive approach to daily pharmacy operations. While documented policies, practices, and procedures aim to reduce confusion and enhance clarity, they also empower accountability and responsibility which serves to improve upon the overall delivery of quality client services.

If you wish to purchase the Quality Assurance Manual for Community Pharmacies, click here to download a printable pdf order form or here to log in to the NCPA Bookstore.


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